Brenda Prater

As the Office Manager at JC Heating and Air Conditioning, LLC, I bring 30 years of administrative experience to support our team and ensure the smooth operation of our business. My role is multifaceted, encompassing everything from managing schedules and coordinating appointments to handling customer inquiries and overseeing office operations. My extensive experience enables me to effectively manage the administrative side of our business, allowing our technicians to focus on delivering outstanding HVAC services.

I am passionate about providing exceptional customer service and ensuring that our clients have a positive experience from their first interaction with us. My responsibilities include managing client communications, processing orders, and ensuring that all documentation is accurate and up-to-date. By maintaining an organized and efficient office environment, I help to facilitate the seamless delivery of our services.

One of the most rewarding aspects of my job is building relationships with our clients and contributing to their satisfaction and trust in our services. I take pride in our company’s reputation for excellence and work diligently to uphold our high standards. My goal is to support our team in delivering top-quality HVAC solutions while providing a welcoming and professional experience for our clients.